While most business owners obsess over 5-year plans and quarterly goals, Rich Sr. built 30 years of success with a simple philosophy: "I just went with the flow."

This past summer, a close friend reached out asking me to create a video highlighting his father's 30-year business legacy.

What an honor to produce something that would be meaningful to his family and their company that feels like family.

This is the first part of a 2-part project. Next is a legacy film to tell the story of their family and bridge the gap between generations.

Rich's lesson: Treat employees like family, take it day by day, and trust the process. What's one business "rule" you've successfully broken?